Carta Collective

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  • 1.  Update payment method

    Posted 07-25-2022 14:58
    Where can I update my payment method?

    Crystal Jackson

  • 2.  RE: Update payment method

    Posted 07-26-2022 09:01
    Navigate to the Company tab > Settings > Subscription Details > In the Payment Information tab, click 'Add Payment Method'

    There's an ACH verification workflow that can be viewed here.

    Once verified, select the account as the preferred subscription billing method by clicking the 'Actions' button and selecting 'Use' for subscription billing.

    Huong Duong