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  • 1.  Payment Sent to Company Account

    Posted 01-19-2023 12:13
    Can you please reverse the following exercise pertaining to employee ES-8112 for 1686 options? I see that he submitted the exercise payment to the company's bank account instead of sending it through Carta. I will need to process the exercise manually in order to apply the received payment.

    Thank you.


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    Carta Admin
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  • 2.  RE: Payment Sent to Company Account

    Posted 04-06-2023 13:20

    Thanks for reaching out. Carta is able to complete this on the back end. Please contact our support team to take care of this: 

    Team Opening Time Closing Time Phone Number
     Private Companies 6:30 am 5:00 pm +1 650 669 8381
     Law Firm Partners 6:00 am 6:00 pm +1 650 880 6692
     Public Companies 5:30 am 5:00 pm +1 801 783 4989
     Investor Services 6:30 am 5:00 pm +1 801 890 7542
     Enterprise Companies 6:30 am 4:00 pm +1 801 506 6281
     409A Valuations 9:00 am 5:00 pm +1 650 457 6657
     Limited Liability Companies 7:30 am 4:00 pm +1 801 919 8273
     Launch Product Companies 9:00 am 5:00 pm +1 650 822 1391
     Carta Total Compensation 7:30 am 4:00 pm +1 415 966 0515


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    Brent Devey
    Community Manager
    Carta
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