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Public: Why can't I trade?

Carta Admin11-10-2022 09:40

One of our participants states that she is currently unable to trade. Could you please let me know why ...

Carta Support11-10-2022 09:42

It looks like they're unable to trade because their portfolio is considered 'not compliant' since we ...

1. Public: Why can't I trade?

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Carta Admin
Posted 11-10-2022 09:40

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One of our participants states that she is currently unable to trade. Could you please let me know why this restriction is on her account?

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Carta Admin
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2. RE: Public: Why can't I trade?

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Carta Support
Posted 11-10-2022 09:42

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It looks like they're unable to trade because their portfolio is considered 'not compliant' since we are missing some required information. The mobile app provides a condensed view of what they can see on the web browser: Please let us know once they complete these, and we can notify our Compliance Team to review their items so they can then place their order.

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Carta Support
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