What employees manage vs. what admins manage on Carta

A common source of confusion is who controls what on Carta. Here's the full breakdown.

What employees manage

  • Email address on their Carta account

  • Electronic signature

  • Who can view their personal portfolio and holdings

  • Payment information (for exercise requests)

  • Email notification preferences

  • Basic profile info: name, birthdate, current address

  • Initiating exercise requests

  • Downloading Form 3921 Copy B or generating an 83(b) election

What company admins manage

  • The contact email used to reach the employee before their Carta account is created. Once the account exists, notifications go to the employee's primary portfolio email instead.

  • All award details (grant type, quantity, price, vesting schedule)

  • Basic information synced from HRIS integration (if applicable)

  • Start date and termination date

  • Approving or denying exercise requests

  • Generating and delivering Form 3921 Copy B

For any questions about their Carta account, direct employees to Carta Support. For questions about their specific award details, they should contact their company administrator.