What employees manage vs. what admins manage on Carta
A common source of confusion is who controls what on Carta. Here's the full breakdown.
What employees manage
Email address on their Carta account
Electronic signature
Who can view their personal portfolio and holdings
Payment information (for exercise requests)
Email notification preferences
Basic profile info: name, birthdate, current address
Initiating exercise requests
Downloading Form 3921 Copy B or generating an 83(b) election
What company admins manage
The contact email used to reach the employee before their Carta account is created. Once the account exists, notifications go to the employee's primary portfolio email instead.
All award details (grant type, quantity, price, vesting schedule)
Basic information synced from HRIS integration (if applicable)
Start date and termination date
Approving or denying exercise requests
Generating and delivering Form 3921 Copy B
For any questions about their Carta account, direct employees to Carta Support. For questions about their specific award details, they should contact their company administrator.