Carta is making it easier to get the answers our users need, when they need them. Introducing our one-click Help Center.
Who does this affect?
Company administrators and viewers, law firm users, and personal portfolio holders
**What’s new?**
Users can now access Carta's Help Center in one click by going to the dialog balloon icon at bottom right of the screen, where they can ask questions about the platform's workflows, products and features.
Carta's Natural Language Processing technology will find the most helpful Support Articles for that query within our knowledge base, and provide users with the right answer for their questions.
In case the question needs to be escalated to a Support Agent, users can also raise Support Cases without leaving the page.